價格：免費
更新日期：2013-06-05
檔案大小：49.1 MB
目前版本：1.1
版本需求：需要 iOS 5.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：法文, 英語
This free training app uses learning material from emerit’s full online course "Providing Quality Service/Professionalism". The app includes the following three lessons:
• Ensuring Customer Satisfaction
• Responding to Customer Concerns
• Dealing with Challenging Situations
For more information about training products and business tools from emerit, visit emerit.ca or call 1.800.486.9158 to speak to an emerit Training Solutions specialist.
支援平台：iPhone, iPad